Clinic Receptionist

Overview
We are seeking a professional and organised Receptionist to join our team.

The hours are Wednesday 9am - 9pm and 2 Saturdays a month, with cover shifts as and when needed. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role offers an opportunity to work in a dynamic clinical environment where organisational skills and attention to detail are highly valued. The position is paid and suitable for individuals with a passion for delivering exceptional front-desk service.

Responsibilities

• Greet visitors promptly and courteously, ensuring they feel welcomed.
• Answer incoming phone calls and emails efficiently, demonstrating excellent phone etiquette.
• Manage front desk operations, including taking payment and deliveries.
• Maintain appointment schedules and coordinate meetings as required.
• Perform data entry tasks accurately using Microsoft Office, Excel as well as using our Booking in platform
• Following up with Leads and client enquiries
• Assist with administrative duties such as filing and organising documents.
• Support the team with general tasks to ensure smooth diary management.
• Keep the reception area and clinic tidy and professional at all times.

Qualifications

• Previous office experience or receptionist experience is preferred.
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel), booking in systems
• Excellent organisational skills with the ability to multitask effectively.
• Good typing speed and accuracy for emails and documentation.
• Demonstrated ability to communicate clearly and professionally over the phone.
• Strong organisational skills with attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment. This role is ideal for individuals who are proactive, personable, and highly organised, seeking an engaging position within a professional setting.

Job Types: Part-time, Permanent

Pay: £13.50-£14.50 per hour

Expected hours: 12 – 24 per week

Benefits:

• Employee discount

Work Location: In person