Office Administrator

Overview
We are seeking a highly organised and proactive Office Administrator to join our team. This role is vital in ensuring the smooth operation of daily office functions and providing essential support to our staff. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with various computer programmes. This paid position offers an excellent opportunity for individuals looking to develop their career within a professional office environment.

Hours

Monday, Tuesday, Wednesday and Friday (4 days a week)

Hours to be agreed - 6 hours per day.

Duties

• Job Scheduling
• Coordinate and schedule engineers/operatives for daily and planned works

Helpdesk Support

• Act as first point of contact for incoming calls and emails
• Log service requests and reactive works accurately
• Respond to client queries in a professional and timely manner
• Escalate urgent or complex issues to the relevant department
• Provide updates to clients on job status and completion

Onboarding & Time Management Systems

• Support onboarding of new employees, ensuring all documentation is completed
• Set up new starters on internal systems (including clocking in/out system)
• Maintain accurate employee records
• Provide support to staff using the time and attendance system

HR Administration

• Assist with maintaining HR files and records in line with GDPR requirements
• Support recruitment administration (advertising roles, arranging interviews, issuing contracts)
• Prepare HR documentation such as letters and forms

General Administration

• Support management with ad-hoc administrative tasks
• Ensure company systems and records are kept accurate and up to date
• Allocate jobs efficiently based on priority, location, and availability
• Monitor job progress and update schedules as required
• Liaise with clients and operatives regarding appointments and changes
• Ensure all job details are accurately recorded on internal systems

Requirements

• Proven office experience with an understanding of administrative procedures
• Excellent organisational skills with the ability to prioritise tasks effectively
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Strong typing skills with high accuracy levels
• Good communication skills, including professional phone etiquette
• Demonstrated organisational ability to manage multiple tasks simultaneously
• Previous clerical experience is preferred but not essential for highly motivated candidates

This role offers an engaging environment for those eager to contribute to a dynamic team while honing their administrative expertise. The successful candidate will be detail-oriented, dependable, and ready to support our organisation’s operational success.

Pay: £13.50 per hour

Expected hours: 24.0 per week

Work Location: In person