Care Administrator

We are looking for a Care Administrator to fill our vacant position. Our Care Administrator role is rewarding for the right person.

This is a remote working role.

As a Care Administrator working for You & I Care , you will share our core values of caring compassion and improvement .

Job overview

• Support daily operations by managing client enquiries.
• Maintaining accurate digital records, scheduling staff, processing payroll.
• Ensuring compliance with regulations.
• Act as a central point of contact.
• Supporting both the management team and ensure the service delivers high-quality service .

Key Responsibilities

• Administration & Records: Maintain accurate, up-to-date, and confidential Service User records, including referrals, care plans, and service updates.
• Customer Service: Act as the first point of contact, responding to phone and email enquiries from clients, families, and healthcare professionals.
• Financial Duties: Process invoices and monitor expenses.

• Assist with invoices, and monitor expenses.
• Compliance & Reporting: Ensure adherence to data protection (GDPR) and regulatory standards, preparing reports for management as required.

Required Skills and Qualifications

• Proficiency in IT: Strong Microsoft Office skills (Word, Excel, Outlook) and experience with electronic care management systems.
• Communication: Excellent verbal and written English skills for professional communication.
• Organization: High attention to detail and the ability to multitask in a fast-paced environment.
• Values: A caring, empathetic attitude with an understanding of social care principles.

Common Qualifications

Previous experience in a similar administrative role, preferably within health or social care.

What is essential is your brilliant positive energy and the natural ability to get along with people , be truly compassionate and considerate.

Benefits

• 20 days holiday plus bank holidays
• Flexible working hours
• Pension contribution
• Paid training time.
• Free DBS
• Paid induction time and shadowing.

Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.