Patient Booking Clerk

Adecco is recruiting a Patient Booking Clerk to join a busy healthcare team in Basildon on a permanent contract, with salary from £28,080 per annum. If you’re an organised administrator who enjoys helping patients and keeping processes running smoothly, this is a rewarding opportunity to build a stable career in Essex.

Key Responsibilities
- Book, reschedule and cancel patient appointments across multiple clinics and services
- Manage patient referrals, ensuring accurate information is captured and processed promptly
- Maintain high-quality data entry on patient systems, updating notes and demographics as required
- Liaise with clinical teams, GPs and patients to confirm availability and resolve booking queries
- Handle phone calls and inbox queries professionally, providing clear, empathetic support

What You'll Need
- Previous experience in medical administration, patient services or NHS/healthcare booking environments
- Strong attention to detail with confident data entry and system navigation skills
- Excellent communication skills and a calm, customer-focused approach on the phone
- Ability to prioritise a high workload and maintain confidentiality at all times

Why Apply
You’ll join a supportive local team where your work directly improves patient journeys, with long-term security and a clear route to grow your healthcare administration skills in Basildon, Essex.