Medical Receptionist

We’re Hiring – Medical Receptionist | Essex Private Doctors | Brentwood

Are you friendly, organised, and calm under pressure? Do you thrive in a fast-paced environment where quality and compassion go hand in hand?

Essex Private Doctors, a growing private GP clinic in Brentwood, is looking for a Receptionist to join our exceptional team. As the first point of contact, you’ll play a vital role in delivering a seamless and supportive experience for our patients—from their first enquiry to ongoing care.

What You’ll Do

• Welcome and check in patients and visitors.
• Manage appointments using our clinic management software, Semble.
• Answer calls and emails professionally and promptly.
• Verify patient ID, process payments, and update records.
• Support doctors with admin, prescriptions, and clinical tasks.
• Maintain a tidy, calm and organised reception area.
• Uphold high standards of confidentiality, infection control, and patient care.
• Assist with stock control, audits, and chaperoning. What We’re Looking For
• Warm, empathetic communicator with excellent spoken/written English.
• Confident with IT systems (eg Semble, Google Workspace, Microsoft Office).
• Calm, organised, discreet, and detail-focused.
• A true team player with a positive, “can do” attitude.
• Experience in a healthcare setting is an advantage.

Working Hours (Full-Time)

• Mon: 10:00–18:00 | Tues: 11:30–19:30
• Wed & Thurs: 10:00–18:00 | Fri: 07:45–15:45
• One Saturday morning in three: 07:45–12:45
• Monthly team meeting: Thurs, 18:00–19:00
• Flexibility and holiday cover are essential.

Salary & Benefits

• £13.00/hour – £27,040 base salary
• Overtime for Saturdays (paid at 1.5x)
• 20 days holiday + bank holidays (increases with service)
• Private health insurance (after qualifying period)
• Pension scheme
• On-site staff parking
• Enhanced DBS required

Location: Essex Private Doctors, 57 Crown Street, Brentwood, CM14 4BD

• Please not this is a fully on-site/in-person role.

Job Type: Full-time

Pay: From £13.00 per hour

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Private medical insurance

Ability to commute/relocate:

• Brentwood CM14 4BD: reliably commute or plan to relocate before starting work (required)

Language:

• Fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person