Customer Service Administrator - Stanford-le-Hope - Up to £30,000 per annum

Join AJ Chambers as a Customer Service Administrator in Stanford-le-Hope, supporting a high-volume transport and logistics operation near London Gateway. If you’re organised, calm under pressure and thrive on keeping things moving, this is a brilliant opportunity to build a stable, long-term admin career in Essex with real operational impact.

Key Responsibilities
- Handle customer enquiries and provide timely updates on container movements, bookings and deliveries
- Liaise daily with drivers, transport operators and internal planning teams to resolve issues and keep schedules on track
- Maintain accurate records in transport systems, checking documentation and ensuring data is correct first time
- Monitor jobs from start to finish, flagging delays, shortages or changes and communicating actions clearly
- Support general administrative tasks including reporting, email management and compliance paperwork

What You’ll Need
- Previous experience in customer service administration; logistics/transport exposure is desirable
- Strong attention to detail with confident IT skills (Outlook, Excel and internal systems)
- Excellent communication skills and a professional, customer-first approach
- Ability to prioritise in a fast-paced environment and work well with multiple stakeholders

Why Apply
You’ll be part of a busy, supportive Essex-based team, with a competitive salary of £26,000–£30,000 and the chance to develop your skills in a growing logistics hub.