Sunday Receptionist

Sunday Receptionist – Group 1 Automotive (Volkswagen Romford)

Join Group 1 Automotive in Romford as a Sunday Receptionist and become the friendly first face customers see when they arrive at our Volkswagen dealership. This is a fantastic opportunity to build administration and customer service experience within a successful global automotive group, right here in Essex.

Key Responsibilities
- Welcome customers on arrival, manage enquiries and ensure a warm, professional first impression
- Answer and direct phone calls, take messages, and handle basic customer queries efficiently
- Support the service and sales teams with admin tasks, diary coordination and accurate data entry
- Maintain a tidy, well-presented reception area and assist with customer refreshments where required
- Follow company processes and GDPR standards when handling customer information

What You’ll Need
- Confident communication skills and a genuine, customer-first approach
- Strong organisational skills with attention to detail and the ability to multitask
- Competent IT skills (email, calendars, basic systems) and willingness to learn dealership software
- Previous receptionist, front-of-house or administration experience is desirable

Why Apply
You’ll work a clear Sunday shift pattern (10:00–16:00) in a supportive team, with the chance to broaden your experience across sites and grow within a respected automotive employer in Romford.