Client Support Administrator - Mercer & Hughes - Saffron Walden

Join Mercer & Hughes Veterinary Surgeons as a Client Support Administrator in Saffron Walden, supporting a respected Essex practice with over 40 years of local heritage. This is a great opportunity to build a long-term admin career in a friendly, community-focused team, with steady weekday hours and a varied role.

Key Responsibilities
- Provide a warm, professional first point of contact for clients by phone, email and in person
- Schedule appointments, manage diaries and support the smooth running of the reception area
- Maintain accurate client and patient records, ensuring data is updated and compliant
- Handle payments, invoices and general administration with attention to detail
- Liaise with vets, nurses and colleagues to keep communication clear and efficient

What You'll Need
- Previous experience in administration, customer service, reception or client support
- Confident communication skills and a calm, helpful approach under pressure
- Strong IT skills (e.g., Microsoft Office) and the ability to learn practice systems quickly
- A reliable, organised mindset with excellent accuracy and confidentiality awareness

Why Apply
Earn from £12.71 per hour and join a supportive Essex-based veterinary team where your contribution genuinely helps clients and their pets. With The Curve Group’s backing and a trusted local employer, you’ll have stability and room to grow.